FortiClient Endpoint Management - Proactive Backend Infrastructure Maintenance

Scheduled Maintenance Report for ForticlientCloud

Completed

The scheduled maintenance has been completed.
Posted 1 month ago. May 24, 2025 - 06:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 1 month ago. May 24, 2025 - 01:00 UTC

Scheduled

We will performing maintenance on some few EMS instances. San Jose, CA Endpoint Management tenants only – Endpoint Management connections will reestablish, potentially delaying ZTNA updates up to 5 minutes during a single maintenance window.

To enhance service resilience, the FortiClient EMS Operations team will migrate Endpoint Management tenants from San Jose, CA to Plano, TX. This will occur across a series of rolling maintenance windows. Each customer will be affected only once.

What to expect during your maintenance window:
* EMS connectivity may reestablish, briefly affecting Endpoint Management functions including ZTNA rules.
* Temporary impact may last up to 5 minutes.
* Change in Endpoint Management egress IP address to 160.223.171.232.

Note: This maintenance does not impact overall data flow or network connectivity. If you use IP filtering for Endpoint Management (Domain Connector/LDAP), please ensure the new IP is added to avoid disruption.

If you have any questions regarding this maintenance, please contact FortiCare Support.
We apologize for any inconvenience this may cause, and thank you very much for your continued support.
Posted 1 month ago. May 17, 2025 - 17:16 UTC
This scheduled maintenance affected: Locations (US).